Head of International Recruitment

Purpose of Position:

Head of International Student Recruitment role is responsible for managing student recruitment across all NCI’s international markets. The role includes direct responsibility for student recruitment from Latin America and onshore markets. Additionally, the role holder will manage a team of regional managers who cover South Asia, Southeast Asia, and the Middle East/Africa.

National College of Ireland (NCI) is one of Ireland’s leading third-level institutions. An independent and not-for-profit institution since 1951, our mission is to ‘Change lives through education.’

NCI is home to a community of over 6,500 students, staff, and researchers at our modern campus in the heart of Dublin. NCI has had considerable success in international markets, attracting students from around the world to its undergraduate and postgraduate programs in business, computing, education, and psychology. An opportunity has arisen for an individual with a proven track record in international student recruitment or a similar field to drive the next phase of our development.

Reporting to:

Director of Marketing and International Development

Key Relationships:

Director of Marketing and International Development (Reports to)
Regional Managers x2 and South Asia-based Regional Team (Manage)
NCI International Support Team
Academic Leadership Team
Academic Partnership Manager
NCI Faculty
NCI Admissions
NCI Marketing Team
Vice President Academic Affairs and Research

Key Responsibilities:

Take responsibility for the Latin America market and all onshore international students based in Ireland. Additionally, manage two Dublin-based regional managers and a regional manager based in South Asia.
Collaborate with the Director to agree on annual revenue forecasts and coordinate all international sales and recruitment activity to optimize numbers, manage budgets, optimize ROI, and improve applicant conversion rates.
Oversee the development of current and emerging international markets to bring sustainable growth and diversity to the NCI international student body.
Support the Academic Partnerships Manager and contribute to identifying and developing international collaborations and partnerships.
Ensure compliance with TrustEd Ireland national standards, including responsibility for agent management, communications, processes, and contracts across the International Office.
Support the Head of Marketing with all international marketing, events, and communications requirements to ensure NCI international marketing campaigns deliver objectives and align with overall NCI brand objectives.
Gather and deliver market insights to drive better marketing results.
Work closely with NCI Admissions to ensure continued streamlining of international admissions requirements and processes.

Key Attributes:

A relevant third-level qualification and a minimum of five years of relevant work experience in a results-focused organization.
Sales and sales management experience within the education sector or a similar field, with a demonstrated record of achieving ambitious revenue targets.
Significant experience in managing international student recruitment and international education agent networks (Applicants with significant international sales experience from other sectors may be considered).
Strong organisational and communication skills.
The ability to work to tight deadlines is essential.
Ability to travel domestically and internationally as the role demands. Must be eligible and willing to reside and work full-time in Ireland.

Salary:

Senior Manager €70,400 - €97,158

Contract:

Permanent, Full Time

Annual Leave:

27 Days per annum

Hours:

Full-time, 35 hours per week (Hybrid working model)

Application Process:

To apply, please e-mail your cover letter and CV, quoting reference number: NCI 1052 to: recruitment-cdolan@ncirl.ie by 5:00 pm, 1st October 2024.

National College of Ireland is an equal opportunities employer.

Note: The functions and responsibilities assigned to Head of International Recruitment are based on the current stated role and objectives of the College. These functions and responsibilities may alter in line with any change in the role and objectives of the College. #

The successful applicant will be subject to Garda Vetting and must not have any convictions under the Sex Offenders Act 2001.

The Importance of Confidentiality

We would like to assure you that protecting confidentiality is our number one priority. You can expect that all enquires, applications and all aspects of the proceedings are treated as strictly confidential and are not disclosed to anyone, outside those directly involved in that aspect of the process.

Candidates' Obligations

In submitting a completed Curriculum Vitae and supporting documentation, candidates are declaring:

That all the particulars furnished in their application are true and correct without omission and that they are aware of the qualifications and particulars for this position.
That to the best of their knowledge that there is nothing in relation to their conduct, character or personal background of any nature that would adversely affect the position of trust in which they would be placed by virtue of this appointment.
Their irrevocable consent to NCI making such enquiries as deemed necessary in respect of their suitability for the post in respect of which their application is made.
Their acceptance and confirmation of the entitlement of NCI, as appropriate to, reject their application, or to terminate their employment (in the event of a contract of employment having been entered into on foot of this competition) if they have omitted to furnish NCI with any information relevant to their application or their continued employment or where they have made any false statement or misrepresentation relevant to this application or their continuing employment with the College.

Candidates should note that they may be required to submit documentary evidence in support of any particulars given by them in their application for the post.

Data Protection Acts 1988 to 2018 and the Freedom of Information Acts 1997 to 2014 as amended

Data collected for the purposes of recruitment activities

NCI conducts recruitment processes to fill vacancies within the college. When applying for these competitions applicants are asked to submit a range of documents, e.g., a completed application form, CV and/or a personal statement or cover letter. For the purposes of recruitment activities, we will not collect any personal data that we do not need to assess your candidature for a role with us.

Legal Basis for Processing

NCI ’s legal basis for the processing of this data is a combination of individual consent, contractual necessity and legal obligations.

Withdrawal of Consent

Applicants can withdraw their consent for the processing of their personal data at any time by notifying the College. It is important to note that withdrawal of consent prior to the completion of the process will be considered as a withdrawal of the application.

What we do with your data

People who are directly employed by NCI and are based in Ireland process all the personal data collected for both recruitment and HR purposes.

Shortlisting

HR draft up the shortlisting documents and provide the initial screening to determine if a person meets the essential criteria of the competition. A shortlisting panel is generally made up of two senior grade staff members from the relevant department for which the role is being recruited.

Sharing of your data

Where you have been successfully shortlisted for a post, each interview panel member will be furnished with a copy of the relevant information of those who will be attending interview in order that they can review applications in advance of the interview process. All such information will be returned to NCI and shredded following the competition process. Some of the interview panel will be external interviewers, who are not employees of NCI but are engaged for the purpose and are strictly subject to the rules and policies of the College.

Access

Applicants can request and receive access to their data at any time and can request and receive a copy of this data, in electronic/transferable format.

Erasure

Applicants can request the data held be erased. In this case, the application for a position is considered withdrawn.

Rectification

Applicants can have any incorrect information corrected.

Objection / Withdraw

Applications can object to this information being processed and/or can request to withdraw from the application process

Complain

Applicants can make a complaint to our internal Information Governance and Data Protection Officer

NCI Information Governance and Data Protection Officer

National College of Ireland, Mayor Street, IFSC, Dublin 1

Tel (Direct): + 353 1 4498 523 ; Tel (Reception): + 353 1 4498 500

And/or make a complaint to the relevant authority

Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28

Tel: +353 (0) 761 104 800

National College of Ireland is an equal opportunities employer and is a Member of the Athena SWAN Charter. NCI is committed to serving our diverse community and welcomes applications from underrepresented groups.