Certificate in Social Protection Studies

This unique foundation programme facilitates learning and discussion in relation to the complex framework of Government and public administration in Ireland . The programme encourages students to explore an appreciation of the complexity and dynamism of the governance and accountability that apply to civil servants in Ireland.

Graduates of this programme will be able to:

• Describe the framework of Government and public administration in Ireland . Show an appreciation of the complexity and dynamism of the governance and accountability that apply to civil servants in Ireland 
• Describe the DSP mission, values, performance standards and legislative obligations. Differentiate between the various approaches to social welfare and policies 
• Demonstrate an understanding of the roles played by the European Union and key bodies in Irish Government. Identify and understand the legislation and principles underpinning the Irish legislative framework 
• Explain the impact that the schemes and services offered by the DSP have on poverty alleviation and redistribution 
• Contextualise the values & behaviours of client-centred service delivery and demonstrate the role of excellent customer service in delivering social protection services best practice