Information on the Intreo Centre Manager programme delivered by NCI as part of its collaboration with the Department of Social Protection

Intreo Centre Manager Course Overview at NCI Intreo Centre Manager Course Overview at NCI

Course Overview

Description: Intreo Centre Manager

Duration: 9 Days (1 day per week)

NFQ Level: Level 7

Award: 15 Credits SPA

Course Description

Intreo Centre Managers (ICM) manage staff numbers from 6 to 60 depending on Office size. The responsibilities are very broad, Operational /Performance & Strategic Management. 

ICM’s plan, lead and organise efficient provision of income & employability supports, promoting social inclusion & putting clients at the centre of all our operations. This includes continuously developing & improving staff structures & processes to maintain high standards & best practice in frontline service delivery & data management

Course Content

This programme will enable students to demonstrate up to date specialist knowledge of all aspects of their role and develop detailed knowledge of how this interfaces with other roles within the DSP suite.

Course Assessment

<p>Assessment consists of 2 modes of individual or group assessment in line with Learning Outcomes and Occupational Profile.</p>
 

How to Apply
If you are interested in learning more about this programme or wish to apply, please contact Nicola Horgan, Programme Director, for further information.
Contact Programme Director